Patton-electronic 4020 Series User Manual Page 85
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Chapter 10 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................86
Contact information..............................................................................................................................................86
Patton support headquarters in the USA .........................................................................................................86
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................86
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................86
Warranty coverage ..........................................................................................................................................86
Out-of-warranty service .............................................................................................................................87
Returns for credit ......................................................................................................................................87
Return for credit policy .............................................................................................................................87
RMA numbers ................................................................................................................................................87
Shipping instructions ................................................................................................................................87
- SmartLink 4020 1
- Summary Table of Contents 3
- Table of Contents 4
- List of Figures 13
- List of Tables 15
- About this guide 16
- Precautions 17
- Chapter 1 20
- General information 20
- SmartLink 4020 overview 21
- SmartLink installation 22
- Chapter 2 22
- Installing the router 23
- Installing the router 24 24
- Chapter 3 Home 25
- System information 26
- System Status 27
- Chapter 4 Network—WAN 28
- Status 30 30
- Settings 31
- Settings 32 32
- Settings 33 33
- Settings 34 34
- WAN VLAN Tag (IEEE 802.1q) 35
- QoS (Quality of Service) 36
- ToS/DiffServ 36
- Saving your work 37
- Chapter 5 Network—LAN 38
- Add button 40
- Routing 41 41
- Port Forwarding 42
- IP Filtering 42
- IP Filtering 43 43
- Chapter 6 Telephony 44
- VoIP Status 47
- Audio/CODEC Configuration 53
- Phone 1 & Phone 2 54
- Phone 1 & Phone 2 55 55
- Phone 1 & Phone 2 56 56
- Phone 1 & Phone 2 57 57
- Phone 1 & Phone 2 58 58
- Phone 1 & Phone 2 59 59
- Speed Dial 60
- Chapter 7 System 61
- Set Security Password 64
- Configuration 65
- Configuration 66 66
- Service Access 67
- Localization 67
- Localization 68 68
- Localization 69 69
- Localization 70 70
- Localization 71 71
- Localization 72 72
- Localization 73 73
- Localization 74 74
- Localization 75 75
- SNMP Configuration 76
- Auto Upgrade 77
- Manual Upgrade 78
- Figure 53. Reload window 79
- Chapter 8 Documentation 80
- Introduction 81
- Chapter 9 Logout 82
- Introduction 84 84
- Chapter contents 85
- Contact information 86
- Compliance 89
- Radio and TV Interference 89
- Appendix B Specifications 90
- Voice Connectivity 91
- Connectivity 91
- Fax and Modem Support 91
- Voice Services/Features 92
- IP Services 92
- Management 92
- Operating Environment 92
- Appendix C Dial plans 93
- Sample Dial Plans 94
- Dial plan for this is: 95
- Appendix D Calling Features 96
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