Patton-electronic 4020 Series User Manual

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SmartLink 4020
SmartLink Analog VoIP
SoHo Router
Getting Started Guide
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
WWW:
www.patton.com
Document Number:
09402U1-001 Rev. E
Part Number:
07MSL4020-GS
Revised:
April 9, 2009
Important
This is a Class B device and is intended for use in a light industrial or residential environment. It is not intended nor approved for use in
an industrial environment.
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Summary of Contents

Page 1 - SmartLink 4020

SmartLink 4020 SmartLink Analog VoIP SoHo Router Getting Started Guide Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail:

Page 2

10 SmartLink 4020 Getting Started Guide Table of Contents Call Waiting (call alternative) ...

Page 3 - Summary Table of Contents

11 SmartLink 4020 Getting Started Guide Table of Contents Auto Upgrade URL ...

Page 4 - Table of Contents

12 SmartLink 4020 Getting Started Guide Table of Contents D Calling Features ...

Page 5

13 List of Figures 1 SmartLink 4020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 6

14 SmartLink 4020 Getting Started Guide List of Figures 48 Ring Setting section of Localization window . . . . . . . . . . . . . . . . . . . . . .

Page 7

15 List of Tables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 8

16 About this guide This guide describes using the SmartLink 4020 router. Audience This guide is intended for the following users:• Operators• Instal

Page 9

17 SmartLink 4020 Getting Started Guide About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used thro

Page 10

18 SmartLink 4020 Getting Started Guide About this guide Safety when working with electricityGeneral observations • Clean the case with a soft sligh

Page 11

19 SmartLink 4020 Getting Started Guide About this guide Typographical conventions used in this document This section describes the typographical co

Page 12

Patton Electronics Company, Inc. 7622 Rickenbacker DriveGaithersburg, MD 20879 USATel: +1 (301) 975-1000Fax: +1 (301) 869-9293Support: +1 (301) 975-1

Page 13 - List of Figures

20 Chapter 1 General information Chapter contents SmartLink 4020 overview...

Page 14

SmartLink 4020 overview 21 SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see

Page 15 - List of Tables

22 Chapter 2 SmartLink installation Chapter contents Installing the router ...

Page 16 - About this guide

Installing the router 23 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Installing the router Do the following: Figure 2. SmartLin

Page 17 - Precautions

Installing the router 24SmartLink 4020 Getting Started Guide 2 • SmartLink installationNote The SmartLink has automatic MDX (auto-crossover) detectio

Page 18

25Chapter 3 HomeChapter contentsSystem information ...

Page 19

System information 26SmartLink 4020 Getting Started Guide 3 • HomeSystem informationFigure 4. SmartLink VoIP download and configuration Home pageSyste

Page 20 - General information

System Status 27SmartLink 4020 Getting Started Guide 3 • HomeApplication VersionThe SmartLink firmware version number.Config DateThe date of the configu

Page 21 - SmartLink 4020 overview

28Chapter 4 Network—WANChapter contentsStatus...

Page 22 - Chapter 2

29SmartLink 4020 Getting Started Guide 4 • Network—WANWAN Priority Tag (IEEE 802.1q) ...

Page 23 - Installing the router

3 Summary Table of Contents 1 General information...

Page 24 - Installing the router 24

Status 30SmartLink 4020 Getting Started Guide 4 • Network—WANStatusShows the status of key WAN network settings as configured under WAN settingsInterf

Page 25 - Chapter 3 Home

Settings 31SmartLink 4020 Getting Started Guide 4 • Network—WANMAC addressThe MAC address of the WAN Ethernet interface in the SmartLink.Subnet MaskT

Page 26 - System information

Settings 32SmartLink 4020 Getting Started Guide 4 • Network—WANInternet ConfigurationFigure 6. Internet Configuration section of the Settings windowDev

Page 27 - System Status

Settings 33SmartLink 4020 Getting Started Guide 4 • Network—WANWAN PPPoE ConfigurationFigure 7. WAN PPPoE Configuration section of the Settings windowE

Page 28 - Chapter 4 Network—WAN

Settings 34SmartLink 4020 Getting Started Guide 4 • Network—WANfound using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem

Page 29

Settings 35SmartLink 4020 Getting Started Guide 4 • Network—WANMTU SizeFigure 10. MTU section of the Settings windowMTU (Maximum Transfer Unit) Size

Page 30 - Status 30

QoS (Quality of Service) 36SmartLink 4020 Getting Started Guide 4 • Network—WANQoS (Quality of Service)Figure 12. QoS windowEnable Voice QoSEnable or

Page 31 - Settings

ToS/DiffServ 37SmartLink 4020 Getting Started Guide 4 • Network—WANSaving your workWhen you are finished configuring ToS/DiffServ settings, click the S

Page 32 - Settings 32

38Chapter 5 Network—LANChapter contentsSettings...

Page 33 - Settings 33

Settings 39SmartLink 4020 Getting Started Guide 5 • Network—LANSettingsFigure 14. Network Settings windowNetwork SettingsEnter the IP address and sub

Page 34 - Settings 34

4 Table of Contents Summary Table of Contents ...

Page 35 - WAN VLAN Tag (IEEE 802.1q)

DHCP 40SmartLink 4020 Getting Started Guide 5 • Network—LANServer SettingsSelect Yes to enable or No disable DHCP. When enabled, the SmartLink 4020 w

Page 36 - ToS/DiffServ

Routing 41SmartLink 4020 Getting Started Guide 5 • Network—LANRoutingThese configuration parameters are for the internal router.Note These parameters

Page 37 - Saving your work

Port Forwarding 42SmartLink 4020 Getting Started Guide 5 • Network—LANPort ForwardingFigure 19. Port Forwarding Configuration windowReserved PortsSpec

Page 38 - Chapter 5 Network—LAN

IP Filtering 43SmartLink 4020 Getting Started Guide 5 • Network—LANFilter IP RangeA computer having an IP address that falls within the specified IP a

Page 39

44Chapter 6 TelephonyChapter contentsVoIP Status ...

Page 40 - Add button

45SmartLink 4020 Getting Started Guide 6 • TelephonyAudio/CODEC Configuration...

Page 41 - Routing 41

46SmartLink 4020 Getting Started Guide 6 • TelephonyOutgoing Call Block ...

Page 42 - IP Filtering

VoIP Status 47SmartLink 4020 Getting Started Guide 6 • TelephonyVoIP StatusFigure 21. VoIP Status windowVoIP Server Registration StatusCurrent Server

Page 43 - IP Filtering 43

SIP 48SmartLink 4020 Getting Started Guide 6 • Telephony• No Registration—The SmartLink 4020 is not attempting to register with the SIP server becaus

Page 44 - Chapter 6 Telephony

SIP 49SmartLink 4020 Getting Started Guide 6 • TelephonySIP ConfigurationFigure 22. SIP Configuration section of the SIP windowSIP Server SettingsThe S

Page 45

5 SmartLink 4020 Getting Started Guide Table of Contents Enabled ...

Page 46

SIP 50SmartLink 4020 Getting Started Guide 6 • TelephonySIP ExtensionsFigure 24. SIP Extensions section of the SIP windowSupport PRACK methodSelect t

Page 47 - VoIP Status

SIP 51SmartLink 4020 Getting Started Guide 6 • TelephonyFigure 26. VoIP VLAN Configuration section of the SIP windowSIP ParametersFigure 27. SIP Param

Page 48

SIP 52SmartLink 4020 Getting Started Guide 6 • TelephonyNAT TraversalFigure 28. NAT Traversal section of the SIP windowOutbound Proxy IPType the full

Page 49

Audio/CODEC Configuration 53SmartLink 4020 Getting Started Guide 6 • TelephonyAudio/CODEC ConfigurationFigure 29. Audio/CODEC Configuration windowCODEC

Page 50

Phone 1 & Phone 2 54SmartLink 4020 Getting Started Guide 6 • TelephonyFAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the SL4

Page 51

Phone 1 & Phone 2 55SmartLink 4020 Getting Started Guide 6 • TelephonyUser InformationFigure 30. User Information section of Phone 1 or Phone 2 w

Page 52

Phone 1 & Phone 2 56SmartLink 4020 Getting Started Guide 6 • TelephonyFigure 31. Supplementary Service Settings section of Phone 1 or Phone 2 win

Page 53 - Audio/CODEC Configuration

Phone 1 & Phone 2 57SmartLink 4020 Getting Started Guide 6 • TelephonyCall Forward on BusyEnable call forward on busy service.Conditional Call Fo

Page 54 - Phone 1 & Phone 2

Phone 1 & Phone 2 58SmartLink 4020 Getting Started Guide 6 • TelephonyWarm Line NumberInput the number for Warm Line function—The warm line funct

Page 55 - Phone 1 & Phone 2 55

Phone 1 & Phone 2 59SmartLink 4020 Getting Started Guide 6 • TelephonyIncoming Call BlockFigure 35. Incoming Call Block section of Phone 1 or Pho

Page 56 - Phone 1 & Phone 2 56

6 SmartLink 4020 Getting Started Guide Table of Contents ToS/DiffServ...

Page 57 - Phone 1 & Phone 2 57

Speed Dial 60SmartLink 4020 Getting Started Guide 6 • TelephonySpeed DialFigure 38. Speed Dial windowLine 1 Speed Dial SettingsSpeed Dial ServEnable

Page 58 - Phone 1 & Phone 2 58

61Chapter 7 SystemChapter contentsSet Security Password ...

Page 59 - Phone 1 & Phone 2 59

62SmartLink 4020 Getting Started Guide 7 • SystemSpeed Dialing ...

Page 60 - Speed Dial

63SmartLink 4020 Getting Started Guide 7 • SystemWrite Community ...

Page 61 - Chapter 7 System

Set Security Password 64SmartLink 4020 Getting Started Guide 7 • SystemSet Security PasswordFigure 39. Set Security Password windowTwo levels of syst

Page 62

Configuration 65SmartLink 4020 Getting Started Guide 7 • SystemConfirm new passwordRe-enter the password for confirmation.Saving your workWhen you are

Page 63

Configuration 66SmartLink 4020 Getting Started Guide 7 • SystemEnable DebugEnable or disable System Debug.Debug ServerThe debug server IP address and

Page 64 - Set Security Password

Service Access 67SmartLink 4020 Getting Started Guide 7 • SystemService AccessFigure 41. Service Access windowEnable HTTPWhen checked access to the w

Page 65 - Configuration

Localization 68SmartLink 4020 Getting Started Guide 7 • SystemCall Progress TonesThe dialtone, confirmation, busy, ringback and offhook warning call p

Page 66 - Configuration 66

Localization 69SmartLink 4020 Getting Started Guide 7 • SystemBusy TonePlayed when a 486 RSC is received for an outbound call.Ring Back TonePlayed fo

Page 67 - Localization

7 SmartLink 4020 Getting Started Guide Table of Contents Gateway Settings ...

Page 68 - Localization 68

Localization 70SmartLink 4020 Getting Started Guide 7 • System Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= &quo

Page 69 - Localization 69

Localization 71SmartLink 4020 Getting Started Guide 7 • SystemFigure 44. Supplementary Service Keys section of Localization WindowCall forward AllEna

Page 70 - Localization 70

Localization 72SmartLink 4020 Getting Started Guide 7 • SystemSpeed DialingEnables or disables the speed dialing feature.Income Caller IDEnables or d

Page 71 - Localization 71

Localization 73SmartLink 4020 Getting Started Guide 7 • System*7123019751000 and on-hook the phone. When 2 is pressed on the telephone key pad, 30197

Page 72 - Localization 72

Localization 74SmartLink 4020 Getting Started Guide 7 • Systemtone after entering the calling prefix key. Before using, call forward busy must be enab

Page 73 - Localization 73

Localization 75SmartLink 4020 Getting Started Guide 7 • SystemInterdigit TimerThe number of seconds the SmartLink 4020 will wait for the caller to in

Page 74 - Localization 74

SNMP Configuration 76SmartLink 4020 Getting Started Guide 7 • SystemRing FrequencySpecify the ring tone frequency.Ring VoltageSpecify the ring tone v

Page 75 - Localization 75

Auto Upgrade 77SmartLink 4020 Getting Started Guide 7 • SystemSNMP Community ConfigurationRead CommunityThe community name used by the SNMP manager wh

Page 76 - SNMP Configuration

Manual Upgrade 78SmartLink 4020 Getting Started Guide 7 • SystemEnable Auto UpgradeEnable or disable auto upgrade—If enabled, the SmartLink 4020 will

Page 77 - Auto Upgrade

Reload 79SmartLink 4020 Getting Started Guide 7 • SystemReloadFigure 53. Reload windowChose the Reload and execute Main Application option, for execu

Page 78 - Manual Upgrade

8 SmartLink 4020 Getting Started Guide Table of Contents Call Transfer ...

Page 79 - Figure 53. Reload window

80Chapter 8 DocumentationChapter contentsIntroduction...

Page 80 - Chapter 8 Documentation

Introduction 81SmartLink 4020 Getting Started Guide 8 • DocumentationIntroductionClicking the Documentation link (see figure 54) connects to the Patto

Page 81 - Introduction

82Chapter 9 LogoutChapter contentsIntroduction...

Page 82 - Chapter 9 Logout

Introduction 83SmartLink 4020 Getting Started Guide 9 • LogoutIntroductionClicking Logout (see figure 55) displays Logout—Sure to Logout?.If you want

Page 83

Introduction 84SmartLink 4020 Getting Started Guide 9 • Logout

Page 84 - Introduction 84

85Chapter 10 Contacting Patton for assistanceChapter contentsIntroduction...

Page 85 - Chapter contents

Introduction 86SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistanceIntroductionThis chapter contains the following information:

Page 86 - Contact information

Warranty Service and Returned Merchandise Authorizations (RMAs) 87SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistanceOut-of-wa

Page 87

88Appendix A Compliance informationChapter contentsCompliance ...

Page 88

Compliance 89SmartLink 4020 Getting Started Guide A • Compliance informationComplianceEMC Compliance:• FCC Part 15, Class B• EN55022, Class B• EN5502

Page 89 - Radio and TV Interference

9 SmartLink 4020 Getting Started Guide Table of Contents Saving your work ...

Page 90 - Appendix B Specifications

90Appendix B SpecificationsChapter contentsVoice Connectivity...

Page 91 - Fax and Modem Support

Voice Connectivity 91SmartLink 4020 Getting Started Guide B • SpecificationsVoice Connectivity2-wire Loopstart, RJ-11/12Short haul loop 1.1 km @3RENC

Page 92 - Operating Environment

Voice Services/Features 92SmartLink 4020 Getting Started Guide B • SpecificationsVoice Services/FeaturesCall forwardingCall transferCall holdCall wai

Page 93 - Appendix C Dial plans

93Appendix C Dial plansChapter contentsIntroduction...

Page 94 - Sample Dial Plans

Introduction 94SmartLink 4020 Getting Started Guide C • Dial plansIntroductionThe MGCP and SIP code will allow provisioning (via web browser) of the

Page 95 - Dial plan for this is:

Sample Dial Plans 95SmartLink 4020 Getting Started Guide C • Dial plans• 2-digit star services (e.g. 69)• 10-digit long distance prefixed by 91• Inter

Page 96 - Appendix D Calling Features

96Appendix D Calling FeaturesChapter contentsIntroduction.......

Page 97

Introduction 97SmartLink 4020 Getting Started Guide D • Calling FeaturesIntroductionThe SmartLink 4020 family supports advanced calling features that

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