1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 2036 and 2037
components to be free from defects, and will—at our option—repair or
replace the products should they fail within one year from the first date
of shipment.
This warranty is limited to defects in workmanship or materials, and
does not cover customer damage, abuse or unauthorized modification.
If these products fail or do not perform as warranted, your sole recourse
shall be repair or replacement as described above. Under no condition
shall Patton Electronics be liable for any damages incurred by the use
of these products. These damages include, but are not limited to, the
following: lost profits, lost savings and incidental or consequential
damages arising from the use of or inability to use this product. Patton
Electronics specifically disclaims all other warranties, expressed or
implied, and the installation or use of this product shall be deemed an
acceptance of these terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model 2036 and Model 2037 generate and use radio
frequency energy, and if not installed and used properly—that is, in
strict accordance with the manufacturer's instructions—may cause
interference to radio and television reception. They have been tested
and found to comply with the limits for Class A computing devices in
accordance with the specifications in Subpart J of Part 15 of FCC rules,
which are designed to provide reasonable protection from such
interference in a commercial installation. However, there is no
guarantee that interference will not occur in a particular installation. If
they do cause interference to radio or television reception, which can
be determined by disconnecting the RS-232 interface, the user is
encouraged to try to correct the interference by one or more of the
following measures: moving the computing equipment away from the
receiver, re-orienting the receiving antenna and/or plugging the
receiving equipment into a different AC outlet (such that the computing
equipment and receiver are on different branches).
1.2 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates
that it is in compliance with the Electromagnetic Compatibility (EMC)
directive and the Low Voltage Directive (LVD) of the Union European
(EU). A Certificate of Compliance is available by contacting Technical
Support.
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1.3 SERVICE
All warranty and non-warranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Support: (301) 975-1007, http://www.patton.com, or;
NOTE: Packages received without an RMA number will not be
accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model 2036 or Model 2037. Technical Support hours: 8AM to 5PM
EST, Monday through Friday.
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